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Terms & Conditions

These terms and conditions (Terms of Use) as may be amended from time to time apply to all of our services, whether accessed directly or indirectly online, through a mobile device or by any other means.

When we refer to 'you' and 'your', we mean you, the user or browser of By accessing, browsing or using or any of our applications on any platform (referred to collectively as the Website), you will be deemed to agree to these Terms of Use and shall be bound by them. If you do not agree to these Terms of Use, then you must stop using the Website immediately.

The Website is operated by Watch Oasis FZCO (referred to in these Terms of Use as 'we', 'us', 'our'), a private a company incorporated and existing under the laws of the Dubai Silicon Oasis Authority, in Dubai, United Arab Emirates.

For the purposes of these Terms of Use, Supplier means the provider of a service and might include an accommodation provider, car hire provider, travel or tour operator, flight or venue operator or the supplier of any other product or service made available from time to time on the Website. All products and services which are advertised on the Website from time to time are referred to in these Terms of Use as Services.

We reserve the right to modify or amend these Terms of Use, the Website or any service listed on the Website from time to time. You are advised to check these Terms of Use frequently to ensure that you are aware of and are complying with the current version. Changes are binding on users of the Website and will take effect immediately from posting of the revised documentation on the Website.

These Terms of Use are designed to protect you and us. Please take the time to read them carefully. To find out more about how we handle your personal data please refer to our

1. Our Role

1.1 The Website is a search engine that allows you to search, compare and look for Services. As a search engine, we do not provide the Services which are advertised on the Website. Each Service is made available independently by a Supplier and when you inquire about a Service through the Website you will be entering into a contract with the Supplier of that Service and not us.

1.2 From the point at which you inquire a Service, we act solely as an intermediary between you and the Supplier. Our principal duty is to provide the information you provide to us to the Supplier and to issue you with your inquiry confirmation email.

1.3 The information describing a Service, which is displayed on the Website is provided directly by our Suppliers.

1.4 We hope you will be happy with the services that you inquire through the Website, however, we make no claims or endorsements in respect of the Services. We do not review or control the listings or descriptions of Services advertised on the Website and we are not in any way responsible for the content. We also cannot guarantee the quality, suitability or legality of the Services advertised or that the description of the Services is accurate.

1.5 When you make an inquiry we will email you to confirm whether or not the inquiry has been received by us. We cannot guarantee that a inquiry request you make will be read, actioned or accepted by our Suppliers.

1.6 It is your responsibility to ensure that the details you upload on the Website (including without limitation your contact details) are complete and accurate. We will not verify your details or correct any errors in the information you provide.

1.7 We may send you an email shortly before the scheduled date of the Timepiece you inquire about to remind you of the details and also to make you aware of other Timepiece you might wish to find. You consent to being contacted for this purpose. Any changes to your preferences should manifested to us by emailing us to

1.8We disclaim any liability for communications sent to you by the Supplier. Any such communications shall be subject to the Supplier's own privacy policy and terms and conditions.

2. Pricing of Timepieces

2.1 Prices for the Timepiece are set directly by the Supplier of that Timepiece. All prices are displayed inclusive of sales tax and all other taxes, unless specified otherwise.

2.2 We require Suppliers to ensure that all prices listed (to the best of their knowledge), are accurate at the time of publishing. However, the Website may contain inadvertent inaccuracies or typographical errors. These will be corrected at the Supplier’s discretion, as they are identified. Suppliers will not be bound by obvious errors, mistakes or misprints.

2.3 Access to the Website is provided free of charge. However, we reserve the right at any time to charge a fee for access to certain parts of the Website or where you subscribe to preference Timepieces. In no event will you be charged by us unless we obtain your prior agreement.

3. Payments

3.1 In order to make payment for the Timepieces you inquire, you will be required to have a supported debit or credit card. Details of the payment cards which we accept are published on the Website and may be updated from time to time.

3.2 Depending on our agreement with the Supplier, payment may be processed by our own payment service provider or by the Supplier's payment service provider. In each case, the payment service provider will enable you to send payments to the Supplier. [All payments processed by the payment service provider will be subject to separate terms and conditions and associated policies entered into between you and the payment service provider.].

3.3 We will not in any circumstances be responsible for wrongful charging of your card, for fraud perpetrated on your card or for any charges levied by the Supplier. In the event that you believe that you have been the victim of card fraud, you should contact your issuing bank immediately. We will cooperate with any resulting investigation. However, we will not be liable for any associated charges, administration costs or deductible you may be charged.

3.4 We shall have no liability for any losses you suffer or expenses you incur as a consequence of making late payment, inputting incorrect card details or having insufficient funds in your account. Any reimbursement of fees charged shall be subject to the refund policy stated in the applicable Supplier Terms.

4. User Generated Content

4.1 The Website may provide opportunities for you and other users to post your own content, including without limitation reviews and feedback (Content). You expressly agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Website any Content that:

(a) is unlawful, libellous, defamatory, offensive to any religious or moral groups, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy, abusive, inflammatory, fraudulent or otherwise objectionable; or

(b) would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any applicable laws; or

(c) may infringe the intellectual property rights of any party; or

(d) impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including without limitation us; or

(e) contains unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations; or

(f) contains private information or photographs of any person, including without limitation names, contact details or any financial data; or

(g) is unrelated to the topic in respect of which such Content is posted; or

(h) is otherwise in our sole judgement objectionable, or which restricts or inhibits any other person from using or enjoying the Website or may expose us, any of our affiliates, or other users to any harm or liability of any type.

4.2 We take no responsibility and assume no liability for any Content posted, stored or uploaded onto the Website by you or any third party, or for any loss or damage suffered as a result, nor are we liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter in such Content.

4.3 If it is determined that you retain any moral rights (including without limitation rights of attribution or integrity) in the Content, you hereby declare that:

(a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto;

(b) you have no objection to the publication, use, modification, deletion and/or exploitation of the Content by us or our affiliates, licensees, successors and assigns; and

(c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content.

4.4 By submitting any Content to the Website by electronic mail, postings on the Website, through our 'contact us' portal or otherwise, you grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to:

(a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display such Content throughout the world in any media, now known or hereafter devised; and

(b) use the name that you submit in connection with such Content. You also grant us the right to pursue at law any person or entity that violates your or our rights in the Content by a breach of this Clause 4.4. You acknowledge and agree that all such Content is non-confidential and non-proprietary.

You agree to do all things and execute all documents as required by us to allow us to take full advantage of the rights granted to us by this clause.

5. Copyright and trade marks

5.1 All copyright and other intellectual property rights and goodwill in or relating to the contents of the Website or to the form, creation, arrangement or design of the Website belong either to us or our third party licensors, unless expressly stated otherwise.

5.2 Trade marks displayed on the Website may be registered and nothing contained in these Terms or Use or on the Website should be construed as granting any licence or right to use any of the trade marks unless we or the owner, as applicable expressly provides our / their authorisation in writing. In particular and without limitation, the name WATCH OASIS and the associated logo, may not be used in any way, including without limitation in advertising or publicity in respect of the distribution of any of the information contained on this Website, without our prior written approval. However, copying and printing of those web pages which contain the trade marks is permitted within the scope of the licence contained below.

5.3 You are allowed to download, reproduce, print and copy extracts of the Website solely for your own personal, domestic, non-commercial use. We reserve the right to withdraw this licence at any time by notice on the Website.

5.4 You may not copy or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work, distribute or otherwise exploit any of the content of the Website, or anything derived from such content, in any form (whether hard copy, electronic or otherwise). You may not link to the Website without our prior written approval.

5.5 The Website may contain links or references to other websites maintained by third parties. Such links are provided solely as a convenience to you. We are not responsible for the content of any websites (including without limitation those websites belonging to members of The Alben Group of companies) that have links with this Website, or for the legal consequence of your entering into any contracts with our group companies or third parties. We do not accept any liability for any loss, damage, expense, costs or liability incurred by you as a result.

6. Availability

We do not warrant that the Website, nor any part of it will be uninterrupted or free from viruses, bugs or other malicious content. We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit), which you may incur as a result of the Website or any part of it being unavailable at any time for whatever reason.

7. Liability

7.1 To the fullest extent permissible pursuant to applicable law, we exclude all liability relating to use of the Website and any Services booked on the Website, and we disclaim all warranties, express or implied.

7.2 We cannot warrant the accuracy of any information displayed on the Website or be held responsible for any inaccuracies, errors or omissions in the information displayed. We shall not be responsible for any use you may make of, or reliance you may put on the information displayed on this Website expect as expressly set out in these Terms of Use or as specifically agreed with us in writing.

7.3 The information displayed on the Website is made available to you on an “as is” basis and has not been delivered with any reference to the particular objectives, situation or needs of you or any other individual user, and is provided without any warranty of any kind either express or implied.

7.4 We do not warrant or make any representations regarding the use or the results achieved through use of the Website in terms of their accuracy, timeliness, reliability or otherwise and you release us from all claims arising in connection with the same, whether in contract, tort (including without limitation negligence) or otherwise and for any loss or damage however caused (including without limitation direct, indirect, consequential, special losses, or loss of profits), including without limitation where suffered as a result of any statements or representations made by a Supplier on the Website.

8. Suspension and Termination

We may in our absolute discretion and without liability to you, with or without prior notice, suspend your access to all or a portion of the Website. We may terminate your access to the Website in our sole discretion, immediately and without prior notice, and delete or deactivate all related information without liability to you, including without limitation in the event that you breach any term of these Terms of Use.

9. Release and indemnity

9.1 If you have a dispute with a Supplier, a payment service provider, or any other third party you release us (and our affiliated companies and each of their respective officers, directors, employees, agents, representatives and service providers) (the Watch Oasis Parties) from all claims, demands, damages (actual or consequential) of any kind whatsoever arising out of or in any way connected with such dispute. In granting this release, you expressly waive any protections whether statutory or otherwise that would otherwise limit the extent of the coverage granted by way of this release to include only those claims which you may now or suspect to exist in your favour at the time of granting this release.

9.2 You agree to defend, indemnify and hold harmless the Watch Oasis Parties from all costs, expenses and damages suffered in connection with any claim arising directly or indirectly out of your breach of any of these Terms of Use, the Supplier Terms, and in respect of any of your activities conducted on the Website.

10. Complaints

Should you have any concerns about any Services which are advertised on, or which you have booked through the Website you should contact the Supplier directly. You can let us know of any complications by emailing us at This allows us to decide whether or not to investigate the complaint and take action in an effort to protect other users of the Website. Please note that any such action is highly unlikely to have an impact your complaint or assist in its resolution.

11. General

11.1 If any provision of these Terms of Use (or any part of any provision) is found by any court or other authority of competent jurisdiction to be invalid or otherwise unenforceable by reason of law then, such invalidity will not affect the other provisions of this Agreement which will remain in full force and effect.

11.2 We may perform any of our obligations, and exercise any of the rights granted to us under these Terms of Use, through a third party. We may assign any or all of our rights and obligations under these Terms of Use to any third party.

11.3 You may not rely on our words or conduct as a waiver of any right unless the waiver is in writing. In this clause, “conduct” includes delay in the exercise of any right. For the purposes of this clause, “right” means any of our rights arising under or in connection with these Terms of Use or otherwise, and includes the right to rely on this clause.

11.4[These Terms of Use and any dispute or claim arising out of or in connection with them shall be governed by the laws applicable in the Dubai International Financial Centre (DIFC). You irrevocably submit to the exclusive jurisdiction of the courts of the DIFC to settle any dispute arising out of or in connection with these Terms of Use.]

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